Refund & Return Policy

Refund & Return Policy

Thank you for supporting our small business — we truly appreciate you! We hope you love every bite of your pancake mix, but if something isn’t quite right, we’re here to make it right.

All Sales Are Final

Due to the perishable nature of our products, we are unable to accept returns or exchanges. All sales are considered final.

Refunds or Replacements May Be Issued If:

• Your order arrives damaged or is incorrect

• Your package is lost in transit (following carrier investigation)

To request a refund or replacement, please contact us at theperfectpancakeinfo@gmail.com within 7 days of receiving your order. Be sure to include:

• Your order number

• A clear photo of the issue (if applicable)

• A brief description of the problem

We’ll respond within 1–2 business days to help resolve the issue.

Shipping & Delivery

Once your order has shipped, it’s in the hands of the carrier. While we’re not responsible for delays, we’re happy to assist with tracking issues and work with you to resolve lost or undelivered packages.

We’re grateful for your support and always want to ensure your experience with us is a great one. Thank you again for choosing The Perfect Pancake!